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Does the Rapids FO Really Owe Us Any Explanation?

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A staff writer at the BW recently wrote that the FO should listen to the fans more. But is it really good business practice to listen to the fans? Yes and no.

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The Colorado Rapids win on July 4th, beating the Vancouver Whitecaps 2-1 at home.  And my, oh my!  How quiet the discussion boards and comments sections have been.  We've had less calls for Pablo Mastroeni's dismissal, less squawks about the formation (a 4-3-3 instead of the 4-2-3-1--glorious!), and less issues about the FO.  This happened when the Rapids won 4-0 at FC Dallas.

Winning has a way of soothing the savage Burgundy breast.  Now, since I am not as schooled on tactics, I find myself contemplating the psychology of the fan in the stands.  After all, I am writing 'from the South Stands,' so that stands to reason.  But I need to address something that came up recently on this illustrious blog.

Recently, a staff writer here at the Burgundy Wave wrote an article asking (begging, even) for the Front Office (FO) to listen more to the fan, believing a forum was needed for the FO to communicate to the fans, and vice versa. I'd like to show the other side of that issue, if I may.

Would this actually stand as a good business practice? Well, yes and no.

How 'yes'? Frankly, because you have paying customers, supporters groups, and season ticket holders who have clearly (but not blindly, mind you) invested in the team.

Now this 'yes' has a caveat.  I do not mean that the FO needs to ask permission of their fans before making a move.  I know this stands to reason, but some of you may feel entitled to this type of input and signing off.  No. Now, would I personally appreciate this?  Yes!  I think a monthly report from Tim Hinchey III or Paul Bravo to STHs and C38 would do the trick, providing a much needed connection between team and fan.  This shouldn't come because we the fans are entitled (we're not), but I believe would mark a major step in bridging the FO to the FAN.  (If such a report exists, then well done!  But I'm not in the loop on that one.

And yet...

How 'no'? 'No' in the sense that buying tickets and merchandise does not entitle any fan to demand answers from the front office.  You buy your goods voluntarily.  There's no disclaimer in the fine print that says, "The purchasing of this merchandise/ticket entitles you to a one-on-one confab with Tim Hinchey or Paul Bravo.  You obtain one minute for every ten dollars you purchase."  For some (expect for those of us who buy the discount stuff at Ross), you'd be able to vacation with them and give them an earful.

But more practically, is this a good business practice?  Do they truly owe us an explanation for the move they did or didn't make, or for the moves we believe they should make?  Could you imagine how that system would bog the machine down?  Again, I do not mean that the FO needs to ask permission of their fans before making a move, or a specific explanation as to why they don't. This might disclose some unpleasantness that happened behind the scenes that might embarrass the team, the players involved in the transaction, along with other residual effects.

And for full disclosure, that staff writer of the BW with whom I took umbrage at his suggestion that, yes, the FO owes the fan explanations for moves/non-moves?  That staff writer was me.  The more I thought about what I previous wrote, the more I thought how unwieldy and impractical that would be for all involved.

Sound off in the comments section.  Any talk about soccer is good talk.  Let us know what you think.